About the Whitepaper
When Saeed Garner joined Christian Care Ministry (CCM), a nonprofit Medi-share provider based in Melbourne, FL, as Director of Information Security seven years ago, the clock was ticking. The C-suite had urgent security initiatives waiting. Saeed knew exactly where to turn: Towerwall.
Why start a new vendor relationship from scratch? He already had a trusted partner. One forged over years, surprisingly, right from the top. “My relationship with Towerwall’s Michelle Drolet stretches back 12 years ago when I was managing security at the retailer Five Below and before that, David’s Bridal,” Saeed recalls. “And at the time, I did not realize she was the CEO for a good two years!” That accessibility set the tone. “This whole time I’d been talking directly to the CEO.”
In a business world where chatbots fill in for customer service reps, providing a close, personal touch is extremely rare. A company founder, hands-on, helping its client purchase essential security products for years prior.
